You may return regular priced items, within 30 days of delivery, for a full refund. Clearance Items, which will be stated on the product page, will be final sale; no refunds, returns, or exchanges.
You may also return your shoes to our location in Guildford Town Centre. From there we can give you a refund, in-store credit, or exchange (If it applies to your purchase).
When the item is shipped through a postal service, you will receive your refund, if applicable, within one week of us receiving it. Items coming back to the store must be in resellable condition or we will not issue the refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
For right now, we only ship to the Greater Vancouver area and up until Chilliwack. We ship on all orders free of charge. Shipping times will vary, but please allow approximately 1 week.
For any other questions please visit our Contact Us page and we will be happy to help.