Returns Policy

You may return most regular priced items, within 30 days of delivery, for a full refund.  The shipping costs to send back to us must be covered by the customer.

The return shipping costs can be avoided by returning your shoes to our location in Guildford Town Centre.

When the item is shipped through a postal service, you will receive your refund within one week of it arriving to us.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We ship to anywhere in Greater Vancouver at no charge.  Unfortunately, for right now, we only ship to the Greater Vancouver area.

Shipping times will vary, but please allow approximately 1 week.

For any other questions please visit our Contact Us page and we will be happy to help.